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Adopts ISO 10001:2007 to provide guidance on planning, designing, developing, implementing, maintaining and improving customer satisfaction codes of conduct.

Product Details

Edition:

1st

Published:

01/01/2012

ISBN(s):

978174342047

Number of Pages:

18

File Size:

1 file , 990 KB

Product Code(s):

10154612, 10154637, 10154633