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BS PD ISO/IEC TR 22446:2017 establishes a continual performance improvement (CPI) process that supports servicemanagement system (SMS) as defined in the ISO/IEC 20000 series.

This process ensures successful deployment and service performance criteria fulfilment.

This process is based on a predictive performance evaluation method and a related repository.

This document is not intended to be used as a means of certification and does not add any requirementsto those specified in ISO/IEC 20000-1.

Cross References:
ISO/IEC 25010:2011
ISO/IEC 2382:2015 ED1
ISO/IEC/IEEE 24765:2010
ISO/IEC 20000

All current amendments available at time of purchase are included with the purchase of this document.

Product Details

Published:

12/08/2017

ISBN(s):

9780580976285

Number of Pages:

32

File Size:

1 file , 2.6 MB

Same As:

ISO/IEC TR 22446:2017

Product Code(s):

30356644, 30356644, 30356644